Your cleaning link

For cleaners and caretakers who receive a link from a host

The host you clean for uses HostTab to run their short-stay place. When they send you a link that starts with app.hosttab.co.ke/c/, it opens your own page: the coming check-outs at their property, a checklist for each one, and a way to tell them it is done. This page explains what you will see and what to do.

Opening the link

• Your host sends the link on WhatsApp (or copies it to you). Tap it and it opens in your browser. There is no app to download and no account to create.
• The same link works every time, so keep the message. You can also add the page to your home screen so it is one tap away.
• Anyone who has the link sees the same list, so do not forward it. If a phone with the link is lost, tell your host: they can make a new link at once, and the old one stops working.

What you see

• The property's name at the top, and today's date.
• The coming turnovers, from yesterday to two weeks ahead, in date order: To do, then Done. For each one: the day the guest checks out, the guest's first name and how many guests, and when the next guest arrives. A room needed again the same day is marked Same-day, or Urgent when a day-use guest is due within hours.
• Your host's notes for that stay, if they wrote any: what they want done, where things are, anything to look out for.
• Day-use stays (a guest who comes for the day, not the night) show their time window, and whether the guest has already left. Start when they have.
• Nothing about money. The page never shows prices, what a guest paid, where the booking came from or anyone's phone number.

Marking a turnover done

1. Tap the turnover to open it.
2. Tick each item on the checklist as you go: strip the beds and remake them with fresh linen; clean the bathroom, toilet and shower; wipe the kitchen surfaces and empty the bins; sweep and mop the floors; restock towels, toiletries and supplies; check for damage or left-behind items; lock up and return the keys. The button stays off until every item is ticked.
3. Add three quick photos: the bed made, the bathroom, and the kitchen or living area. Your phone makes them small before they are sent, so they use little data.
4. Running low on something? Tap it in the list (toilet paper, soap, bin bags, gas and so on) so your host knows to restock.
5. Add a note for your host if something needs attention, such as a broken lamp or a stain.
6. Tap Mark turnover done. Your host sees the ticked list, the photos, your note and the time you finished.

Forgot a photo? Open the turnover again and send it again: for a day after you first sent it (or until the day after the check-out), a turnover can be sent again and keeps the photos it already has. After that it is final, so ask your host if something needs adding later.

With no signal

• The page keeps your ticks, note and photos on your phone as you go, so a closed tab or a restart loses nothing.
• Tap Mark turnover done even with no signal: it is saved on your phone and shown under Waiting to send. It goes to your host by itself when the signal returns; you can also tap Send now.
• With no signal the page shows the list from the last time it loaded, so you can still see the day's turnovers and the notes.

If the link stops working

• If the page says the link is no longer active, your host has made a new one (hosts do this when someone leaves the team, or if a phone was lost). Ask them for the new link.
• The link keeps working even when your host's HostTab pass has run out, so you can carry on cleaning and sending turnovers.
• A turnover that could not be sent is kept on your phone and marked Not sent, with the reason. You can try again or discard it.

Questions

Anything about the property, the dates or your pay is for your host. If the page itself is not working, message us on WhatsApp and say what the page shows.